For a 24 month term from the date, you sign up with Vox.
What hardware can I use with my Vox LTE?
A ZTE MF253 can be purchased with your Vox LTE SIM or any of the below routers can be used:
- Huawei B618
- Huawei B315
- ZTE MF256
- ZTE MF286
Can I top-up my data if I run out?
Absolutely! The following top-ups are available for Vox LTE customers, via the Vox Customer Zone. Please allow for 24-48 hours for processing of the order.
- 5GB @ R99 (5GB Anytime + 5GB Night Surfer) which works out to R9.90/GB
- 10GB @ R149 (10GB Anytime + 10GB Night Surfer) which works out to R7.45/GB
- 20GB @ R249 (20GB Anytime + 20GB Night Surfer) which works out to R6.22/GB
- 40GB @ R359 (40GB Anytime + 40GB Night Surfer) which works out to R4.48/GB
- 60GB @ R459 (60GB Anytime + 60GB Night Surfer) which works out to R3.82/GB
- 80GB @ R559 (80GB Anytime + 80GB Night Surfer) which works out to R3.49/GB
- 120GB @ R759 (120GB Anytime + 120GB Night Surfer) which works out to R3.16/GB
- 220GB @ R1059 (220Gb Anytime + 220GB Night Surfer) which works out to R2.40/GB
Does my data roll over?
Unused Anytime data will expire 61 days after allocation.
Can I view my usage?
Vox receives a delayed usage feed from the upstream provider, so more accurate usage can be viewed by logging into your router. We’ll send you a How-To guide once you have ordered.
Can I upgrade?
- Upgrades can be done and are scheduled for the end of the month
- Downgrades are subject to an administration fee of R464 incl VAT and will be scheduled for the end of the month.
Are Vox LTE speeds guaranteed?
Vox LTE is a best-effort service, meaning you will receive speeds based on the capacity of the network
Is there a charge for delivery or activation?
The standard activation and delivery fee for Vox LTE from Vox is R149 incl VAT.
What RICA rules apply when purchasing Vox LTE?
Your RICA documents will be required upon ordering Vox LTE which are:
- Certified Copy of your I.D
- Proof of Address not older than 3 months
Will I be signing a termed contract?
Vox LTE is a month-to-month product. T’s & C’s do apply